Contact us

Contact Us

Have a question about our teaware, shipping, or your order? We are here to assist you every step of the way.

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Customer Support Email

service@sshomex.com

We typically respond within 24 business hours.

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Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday – Sunday: Closed

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Order & Shipping Inquiries

Please include your Order ID (e.g. #SHX1001) in your message for faster resolution.

Corporate Information

SSHOMEX is proudly owned and operated by Fubai Trading Co., Limited.